At N-Trusted we believe that it is our professional obligation to provide our clients with cost effective cleaning & maintenance solutions & that those solutions need to be executed accurately and on time. You can depend on N-Trusted to offer you the best value for money that we can whilst still maintaining a premium professional cleaning service.
We have robust management systems in place in order to oversee all contracts, large or small. We can be depended on to have the appropriate staff on site, cleaning the correct areas at the times commensurate with those detailed on the specification we will have agreed with our client. Our staff will be using the correct equipment, cleaning solutions & machinery. They will be attired in appropriate uniform & wearing any necessary protective clothing. Our systems ensure that we are at all times fulfilling the terms of our contract precisely, efficiently & that we are continually guaranteeing the safety of your staff & visitors as well as that of our own operatives.
We employ dedicated area supervisors & area managers to support our on onsite cleaning teams. They are tasked with providing our clients with regular customer support. They will make regular visits to your site to ensure the smooth running of you contract. This ensures you receive the time & attention necessary for us to maintain the high levels of service we aim to provide. Larger contracts employing numerous cleaning staff will be assigned a site dedicated supervisor who will be the first port of call for clients when something needs to be brought to our attention. We are confident that they will in all probability be able to address any issues of concern instantly.
N-Trusted have been approved by SAFECONTRACTOR, so you can be confident that our health & safety standards are up to scratch. We can be absolutely relied upon to keep you, your employees, clients or visitors, as well as our own workforce, safe at all times. www.safecontractor is a health & safety assessment scheme that is recognised all over the UK.
Our management team are supported by a full-time, pro-active customer services team. They contact our clients regularly to doubly ensure that they are getting the cleaning service they expect from our on-site team. The Managing Director of N-trusted prides himself on making sure he is always contactable by phone & is prominently involved in the everyday services provided by the organisation. He too conducts his own site visits & makes a report on his findings that will often be referred to at regular service delivery meetings with clients. These visits can be scheduled & include a ‘walk through’ inspection with the client for direct feedback but equally, they may be unannounced & take place whilst N-Trusted’s staff are working on site or shortly after they have left.
Paying ‘The Living Wage’
The N-Trusted commitment to achieving industry relevant accreditation is on-going. Successes will always be reported in our news section & the relevant certification will be displayed prominently on our website. Industry accreditation offers our customers the assurance that we have been formally acknowledged for the professional way in which we conduct our business.
N-Trusted are for example in the process of working towards becoming accredited as a ‘Living Wage’ employer. We are keen to validate one of the core principles of the company in this way; looking to that accreditation in order to demonstrate our conviction that paying a decent & fair wage to our employees is the moral & professional thing to do as an employer.
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